Stepsino Casino Terms and Conditions

Welcome to Stepsino Casino. These Terms and Conditions govern your access to and use of our website at https://stepsino.com and all related services we provide. By registering an account, completing the Stepsino casino login process, or otherwise using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not agree, please do not use our services.

1. About Us

At Stepsino, we operate under the name of Dexbay Ltd, a company registered in Belize (registration no. 000049529), with our registered address at San Victor Street, Orange Walk Town, Belize. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros — Licence No. ALSI-202604033-FI2. Our platform was established in 2025 and is designed to serve players across the United Kingdom and other eligible international markets.

2. Eligibility and Account Registration

To use Stepsino Casino services, you must meet the following requirements before completing your Stepsino login:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of a country not listed in our restricted jurisdictions.
• You must not be a politically exposed person or subject to international sanctions.
• You may only hold one active account with us at any time.
• You must provide accurate, truthful, and up-to-date information during registration.

We reserve the right to verify your identity at any time. Failure to provide satisfactory documentation may result in suspension or permanent closure of your account.

3. Restricted Countries

At Stepsino Casino, we do not accept registrations or wagers from players residing in or accessing our services from the following territories, including but not limited to: the United States and its territories, Australia, the United Kingdom (subject to regulatory review), Russia, Ukraine, France and its territories, the Netherlands and its territories, Iran, Israel, India, and numerous other jurisdictions. A full list of restricted countries is maintained on our website and updated periodically. It is your responsibility to ensure that online gambling is legal in your jurisdiction before using our services.

4. Stepsino Casino App and Platform Access

Our services are accessible via web browsers on desktop, laptop, tablet, and mobile devices. The Stepsino casino app experience is delivered through our fully mobile-optimised website, which requires no separate download. We do not currently offer a standalone downloadable application. We strive to maintain consistent availability of our platform, but we do not guarantee uninterrupted access and accept no liability for technical interruptions beyond our reasonable control.

5. Bonuses and Promotions

We offer a range of promotional rewards at Stepsino, including our Ultimate Welcome Package, which provides 300% up to £3,000 or €3,000 plus 100 Free Spins across your first two deposits. The Stepsino casino bonus is subject to the following terms:

• A minimum deposit of £15 or €15 is required to qualify.
• All bonuses carry a wagering requirement of 50x the bonus amount.
• Table games, video poker, and keno are excluded from wagering contributions.
• The maximum bonus-win cashout depends on your VIP tier: 5x for non-VIP, Opal, Sapphire, and Pearl; 10x for Silver, Gold, and Platinum; 15x for Diamond and Blue Diamond.

In addition to our welcome offer, we provide a range of ongoing Stepsino bonus rewards including a Special Bonus Surge for next-day deposits, a Bonus Wheel available weekly from Opal tier upward, cashback for VIP members (up to €100, once per 24 hours, maximum 4 times per month), a Birthday Bonus, and 10 Free Spins daily for 10 days following your first verified deposit. Please note that we do not currently offer a Stepsino no deposit bonus. Any promotional offer may be modified or withdrawn at our sole discretion with reasonable notice.

We remind players to read the individual terms attached to each promotion before participating. Abuse of any promotional offer, including the use of multiple accounts or coordinated play strategies, may result in disqualification and account suspension.

6. Deposits and Withdrawals

6.1 Deposit Methods

At Stepsino Casino, we accept deposits via Visa, Mastercard, Maestro, Google Pay, Paysafecard, Skrill, and a range of cryptocurrencies including BTC, ETH, USDT, and LTC. The minimum deposit amount is £15 or €15. We do not charge fees on standard deposits, though your payment provider may apply their own charges.

6.2 Withdrawal Methods and Limits

Withdrawals at Stepsino are processed using the same method as the most recent deposit. Card deposits are paid out via bank or wire transfer. Cryptocurrency deposits are refunded to a cryptocurrency wallet. The minimum withdrawal amount is €100. Our standard weekly withdrawal limit is €1,500; however, players at the Opal, Sapphire, or Pearl VIP tiers are subject to a reduced limit of €500 per calendar week.

• Withdrawals are processed within 1 business day of approval and verification.
• Players at Gold, Platinum, Diamond, and Blue Diamond VIP tiers benefit from faster cashout times.
• Each player receives one free withdrawal per calendar month; subsequent withdrawals in the same month incur a fee of €60 each.
• If your total lifetime deposits are €500 or less, your maximum single withdrawal is capped at 10 times your most recent deposit amount.

7. VIP Loyalty Programme

Our Stepsino Casino VIP Programme comprises 8 tiers based on cumulative deposit amounts. Each tier unlocks deposit bonuses and additional benefits:

• Opal — from £1 in deposits; 5% deposit bonus; free spins and Birthday Bonus included.
• Sapphire — from £200; 10% deposit bonus.
• Pearl — from £500; 15% deposit bonus.
• Silver — from £2,500; 20% deposit bonus.
• Gold — from £8,000; 30% deposit bonus; VIP Manager, higher deposit limits, faster withdrawals.
• Platinum — from £20,000; 40% deposit bonus.
• Diamond — from £60,000; 50% deposit bonus.
• Blue Diamond — from £120,000; 100% deposit bonus; highest withdrawal limits.

We reserve the right to adjust tier thresholds, benefits, and bonus rates at any time. VIP status does not guarantee any specific reward and is offered at our discretion.

8. Fair Play and Responsible Gambling

We are committed to promoting responsible gambling across all our services. We provide self-exclusion tools, deposit limits, session reminders, and cooling-off options for players who wish to manage their activity. If you believe you may have a gambling problem, we strongly encourage you to contact our support team or seek assistance from a recognised gambling support organisation.

We do not permit the use of VPNs, automated software, bots, or any other tools intended to circumvent our systems or gain an unfair advantage. Any such activity will result in immediate account closure and forfeiture of balances.

9. Game Providers and Game Types

At Stepsino, we offer a diverse selection of games sourced from leading software providers including Pragmatic Play, Red Tiger, Ruby Play, Spribe, Yellow Bat, Yggdrasil, and Ezugi. Our live casino is powered by Ezugi and Pragmatic Play Live. Game categories available on our platform include slots, table games, live casino, jackpot games, scratch cards, video poker, arcade games, and progressive jackpots.

10. Intellectual Property

All content on our Stepsino Casino platform — including but not limited to graphics, text, software, logos, and game content — is the property of Dexbay Ltd or our licensed content partners. You may not copy, reproduce, distribute, or create derivative works from any part of our website without our prior written consent.

11. Limitation of Liability

To the fullest extent permitted by applicable law, we exclude all warranties, express or implied, regarding our services. We shall not be liable for any loss of profits, loss of data, indirect or consequential damages arising from your use of our platform. Our total aggregate liability to you shall not exceed the total amount deposited by you in the 12 months preceding the relevant claim.

12. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Where changes are material, we will notify you via email or an on-site notice prior to the changes taking effect. Continued use of our services following any amendment constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact our support team. We offer 24/7 live chat support and can also be reached by email at support@stepsino.com. Our team is available in English and is committed to responding promptly to all enquiries.